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Messagebox Hotel Operations

MessageBox

MessageBox
Housekeeping

Room cleaning’s never been easier.

HK Task-lists. PMS Updates. Minibar postings. Linen Counts. Discrepancy Tracking. Lost and Found. Room Priorities. DND statuses. Rush Rooms. Excited? Well, there’s more.

Get a demo to find out how housekeeping can be made so much easier for your team.

MessageBox

MessageBox
Engineering

Maintenances Done Right.

Huge Preventive maintenance schedules using up a lot of paper and desk space? Give us all your files once and never look back.

Learn more about MessageBox Engineering and find out about the big players that are using it.

MessageBox

MessageBox
Snagging

Launch Your Hotels With Confidence.

All those dents and angles can keep you up at night. It should when you want your hotel to be pristine and spotless before it opens.

MessageBox Snagging gives you a portal to pour out all your frustrations so that nothing goes unchecked. Contact us and find out about our unique snagging reports.

MessageBox
Packages.

CORE FEATURES IN ALL OUR PACKAGES:

Manage requests & tasks
MessageBox allows you to manage all Guest Requests and Hotel Internal Tasks to ensure the highest level of Guest Satisfaction.
Control everything in chat
Everything in MessageBox is chat based. In addition to normal communication, every request or job is in form of an easy to understand chat message.
Monitor with dashboards
Whether you are a Supervisor or a Runner, manage all your jobs with simple dashboards which provides complete status of every job.
Reporting & Productivity
A variety of reports based on all types of guest requests are readily available for download. Conduct analysis of efficiency with ease with our Productivity reports.
Standard
· Create Guest & Internal Requests
· Create Scheduled Requests
· Private & Group Chats
· Media Files with each request
· Team Collaboration (Request based Chats)
· Parallel Tasks - One triggers many
· Escalations (before/after job becomes due)
· Overdue Notifications
· Reporting Module
· Up to 50 users
· Access based profiles
· Guest Information on the Mobile
· Location Tracking of Support Staff
· Cloud based - Desktop, iOS & Android

· Guest chats:

- WhatsApp
- WeChat
- Messenger
- LINE
- Telegram

Deluxe
· All Standard Features
· Create Human Resource Tickets
· Auto Assignments
· Create Complaints/Glitches
· Duty Roster Check-in via browser
· Check-in via Mobile App
· Emergency Broadcast Module
· Manager on Duty Reports
· Auto Schedule Duty Manager's LogBook
· Snagging (Pre-opening & Walk throughs)
· Unlimited Users
· SMS Gateway Integration

· Checklist Module
- Create Unlimited Checklists
- Complete Checklists from Mobile & Tablets
- Paperless - View Checklists in PDF
- Send Checklists to Emails on Completion

· Digital Menu with Kitchen Display:
- Room Service/Restaurant Menus
- Kitchen Display System
- End to End Fulfillment Tracking
Premium
· All Deluxe Features
· Lost & Found Module

· Preventive Maintenance (PM) Module:

- Drag &Drop Calendar Scheduling
- Track PM Expenses
- Update Fault Codes
- PM Asset Register
- Asset History Reports

· Housekeeping Module:

- Create Tasklists (Auto & Manual)
- Create Rush Rooms on the go
- Full Mobile interface
- Discrepant/DND/Refused/Delayed Rooms
- Centralized Console
- Minibar Check
- Linen Count
- Realtime Room Status Change & Inspections

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