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gsapp

MessageBox Guest Chats

End with Happy Guests

Guest Services at the tap of a button.

Your Guests can request for services and access key information all from their mobile in a beautiful interface without the intervention of a hotel agent.
WHATSAPP WITH US RIGHT AWAY

MessageBox Guest Chats

Elevate the Guest Experience.

Your guests can now experience your hotel services on a beautiful interface that is yours to customize.

MessageBox Guest Chats

Get more from
Guest Chats.

Give your guests all that you can from guests chats. We've left nothing out.

Direct Chats

Basic. All incoming guests can chat with your agents regardless of the platform that they come from with ease and without delay.

Custom Menus

Provide custom menus to your guests once they are connected to allow them to choose from your services without any intervention from any agent.

Custom Greetings

First Impressions. Make it a good one by providing a customized greeting to all your incoming guests regardless of the platform that they choose.

Auto-Notify

Any request that is requested for by the guest is automatically acknowledged with system chats which lets them know that your team is on the job.

Connect to Departments

Guest can choose the department that they want to get connected, allowing them to talk the right people in an instant without the need for multiple forwarding between agents.

Auto-Translations

With a globally trusted Google Translate Engine integrated, you dont have to worry about handling guests no matter which country they come from.

Template Responses

Responses can be stored as a template so that you dont have to type the same sentence over and over again.

Send Files

Send multiple file types to your guests and receive all file types from your guests to ensure there are no obstructions in communication.

MessageBox Guest Chats

One Dashboard.
Simple.

No matter what the social app, all is managed through one screen.
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Manage Requests
Create guest requests and manage them on the same dashboard so that nothing ever goes missed thereby keeping your guests happy.
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Conversation Tagging
Tag conversations to respective categories to allow you understand better what are the topics of conversation that take place over a month.
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Employee Chats and Groups
That's right. It's not just guests, using our platform you can talk to any one of your team mates to handle incoming conversation in the best possible way.
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Department Transfers
Your agents can transfer conversations to any other department or agent in your team allowing you to have specialized agents to handle respective requests from the guest.
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Reports
Variety of reports to allow you to clearly understand more about your guests and as well your team to better the overall experience.